Ошибка 59.F0 — это довольно частая проблема цветных МФУ HP LaserJet Pro M477 и M377. Причина заключается в датчике внутри узла ленты переноса, контроллер принтера получает неверный сигнал из-за дребезга контактов. Компания HP улучшила обработку сигнала с этого датчика в более свежей прошивке контроллера, и в большинстве случаев проблема убирается обновлением. Нам понадобится только флешка и сам файл прошивки, разбирать ничего не надо.
Инструкция по обновлению прошивки контроллера
Инструкция по исправлению ошибки 59.F0 актуальна для моделей HP LaserJet Pro M377dw, M452dw, M477fnw, M477fdn, M477fdw, у которых есть USB разъем для подключения флешки.
Скачайте архив с файлом прошивки по этой ссылке. Распакуйте из архива файл dccv1_51.prn в корневой каталог на флешку, отформатированную в формате FAT32.
Включите принтер, подождите выхода в готовность, если он выдал ошибку 59.F0 — это не помешает. Вставьте флешку в USB порт принтера, через некоторое время должен появиться запрос с выбором действия с флешкой. Выберите «Печать документов». Если запрос не появился сам, то в главном меню выберите иконку флешки, если на экране ошибка 59.F0, то просто нажмите центральную кнопку для выхода на главный экран.
На экране выбора документа для печати найдите файл DCCV1_51.PRN, который вы записали ранее, и нажмите на строчку с его названием.
На экране появится запрос на печать следующего файла, откажитесь от этого, нажмите на экране строчку «Нет».
Дальше нужно подождать до 5 минут, пока не закончится процедура прошивки. По окончании процесса обновления контроллера принтер перезагрузится. Чтобы убедиться, что прошивка прошла успешно, распечатайте отчет о конфигурации, в разделе «Сведения об изделии» в последней строчке должен быть указан номер контроллера: 15101.
- Sign up
- Sign in
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 59.F0 M477fnw
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
02-21-2019
10:32 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
78
17
78,840
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
8 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
Was this reply helpful?
Yes
No
Valsimot
9,559
1,783
1,056
79,092
Level 13
02-22-2019
01:09 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
On M477 series the 59.F0 error is caused by a defective transfer belt.
Was this reply helpful?
Yes
No
02-22-2019
01:15 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
1 person found this reply helpful
Was this reply helpful?
Yes
No
AlS77
268
78
17
78,870
Level 6
08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
12 people found this reply helpful
Was this reply helpful?
Yes
No
08-05-2019
06:20 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
78
17
78,841
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
8 people found this reply helpful
Was this reply helpful?
Yes
No
08-06-2019
06:02 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
Yes
No
-
Previous
-
- 1
- 2
- 3
-
Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
You need to have someone fix it for you.
But if you want do it yourself……..
It’s caused by so called sticky solenoid which seat behind formatter, ADF……
Not so easy to get to it. You need to take out ADF,left,right,upper case…. first.
Download a service manual first.
http://westhillprinters.blogspot.com/2011/12/sticky-solenoids.html
It controls black color and the other three colors (at the same time)to work with each other.
But because of sticky problem you got 59.C0 error.
What you need to do is to resolve the sticky solenoid issue.
Not an easy job to do but it’s not so difficult either.
No need to really take apart everything before you to get to it .
What you really need to do is making a piece of V shape of paper its dimention maybe is 0.3 * 1.2 cm.
And find some ways to insert it into and between the solenoid’s two metals to prevent the sticky issues happens again.
It will always has a small hole between gears and plastics. Find it out and insert the V shape paper into it.
After done that you will be fine.
Don’t even try to take apart everything to get to the solenoid it’s too hard to do that and will fail to reassembly back.
You need a thin paper don’t make it too thick!
- Sign up
- Sign in
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 59.F0 M477fnw
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
02-21-2019
10:32 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
77
17
75,114
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
Was this reply helpful?
Yes
No
Valsimot
9,151
1,691
1,031
75,366
Level 13
02-22-2019
01:09 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
On M477 series the 59.F0 error is caused by a defective transfer belt.
Was this reply helpful?
Yes
No
02-22-2019
01:15 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
1 person found this reply helpful
Was this reply helpful?
Yes
No
AlS77
268
77
17
75,144
Level 6
08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
11 people found this reply helpful
Was this reply helpful?
Yes
No
08-05-2019
06:20 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
77
17
75,115
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
08-06-2019
06:02 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
Yes
No
-
- 1
- 2
- 3
-
Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
- Sign up
- Sign in
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Error 59.FO LaserJet Pro MFP M477fdn
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
11-03-2018
12:06 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Product: HP Color LaserJet Pro MFP M477fdn
Operating System: Microsoft Windows 10 (64-bit)
As of a few days ago, when I send a job to the printer (via WiFi) the printer fires up, then chokes and I get «Error 59.FO Turn printer off then on again.» It’s happening 1-2 times a day now. Supposedly, a fix is to download and run HP_Color_LJ_Pro_MFP_M477-PCL_6_v3_Full_Soln_17171.exe but when I opened the file the only choices I had were to «uninstall software and drivers for this product from this computer,» or «install another HP device.» I don’t know what to do. Can anyone help?
1 ACCEPTED SOLUTION
Valsimot
9,151
1,691
1,031
71,998
Level 13
11-03-2018
01:21 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
This is a hardware issue ( transfer belt problem). You will need to check your warranty status and get your printer for repair.
Was this reply helpful?
Yes
No
68 REPLIES 68
Valsimot
9,151
1,691
1,031
71,999
Level 13
11-03-2018
01:21 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
This is a hardware issue ( transfer belt problem). You will need to check your warranty status and get your printer for repair.
Was this reply helpful?
Yes
No
SharonD
Author
3
0
0
71,981
New member
11-04-2018
04:12 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Thank you for your response. IMy printer is still under warranty, so I initiated a chat with support. But apparently, HP will not authorize a repair until some stranger takes control over my computer and tries remotely to fix a hardware problem (how does that work?). And I’m at work (it’s my home printer), so nothing was accomplished.
Was this reply helpful?
Yes
No
11-04-2018
07:53 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
@SharonD,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Support Community’s private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work on behalf of HP
Was this reply helpful?
Yes
No
SharonD
Author
3
0
0
71,950
New member
11-05-2018
10:12 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Thank you, I will look for that message and follow the guidelines. Thank you for your patience to this newbie. 
Was this reply helpful?
Yes
No
03-28-2019
09:32 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
We have this printer (M477fdn) and we are getting the same error. It is still on warranty so I called HP Tech support. I tried the virtual chat but it is useless in getting help. The HP tech support indeed remotely access my computer (‘though I was hesitant to allow her) to download the firmware because she has to log-in to another portal for her to «get» that firmware. The USB you want to save the firmware file should be formatted in fat32. I believe this is the only type the printer reads. So I installed the firmware and so far the error is gone. She verified that we are using an HP cartridge and that the ink is not low (I guess if the ink is not genuine and/or it is low, it might trigger that error message also). She said that if error comes back in few days it is a hardware issue.
The tech commented that this seems to be a common error with this printer and she already had 4 called with the same error before me. I asked if this is common, why is the firmware not available to the public where we can download it. She didn’t have a clear answer.
Was this reply helpful?
Yes
No
Valsimot
9,151
1,691
1,031
68,807
Level 13
03-28-2019
01:12 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
They probably updated DDC firmware to version 15101. It’s possible that firmware is still in a testing phase and HP will not release it public until they are sure it will fix this error permanently.
Was this reply helpful?
Yes
No
04-26-2019
03:16 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
HP are aware of this I nearly sent my printer for recycling as all the info was that the parts would be too expensive to replace. it is solved by a firmware upgrade which took 2 minutes and all seems to be ok now. No need to call engineers or get a new printer this link ftp://dccfw:.Gbu1108@ftp.usa.hp.com
looks like this solved the problem but no idea why when they know there is a problem they dont just tell everyone!!!!!!
Was this reply helpful?
Yes
No
pbri
1
0
0
65,870
New member
05-24-2019
09:50 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
I just used your link and did as it instructed. It seems the issue is fixed now. I’ll give it some more time to see if the error will come up again though. Thank you for sharing!
Was this reply helpful?
Yes
No
05-27-2019
12:11 PM
— last edited on
05-27-2019
12:15 PM
by
Cheron-Z
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
hi,
,My email [edit]
error 59.CO is the sane 59.FO?
thanks
Was this reply helpful?
Yes
No
-
- 1
- 2
- 3
- …
- 7
-
Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
«Ошибка 59.F0» – аппаратная неисправность лазерных принтеров HP (отдельных моделей), которая связана с неполадками узла переноса.
Внимание! Если ваш аппарат находится на гарантии, тогда мы категорически не рекомендуем устранять данную поломку своими руками даже при наличии опыта обслуживания оргтехники. Обратитесь в ближайший сервисный центр за профессиональной помощью.
На примере материала Youtube-пользователя «Чиним чётко» мы рассмотрим пошаговую инструкцию, в которой ошибка 59.F0 была исправлена с помощью зачистки окислившихся контактов микрика на узле переноса такой модели принтера, как HP LaserJet M377dw.
Пусть это и довольно распространенная неисправность, но проблема может быть вызвана также заклинившими редукторами, неполадками с приводом, сломанным механизмом переключателя цветного переноса и прочее.
Руководство не носит универсальный характер, а показывает одну из причин возникновения ошибки 59.F0 и определенный способ ее устранения.
Инструменты и расходные материалы
- Отвертки: плоская и фигурная.
- Монтажный пинцет.
- Канцелярский нож.
- Токопроводящая смазка.
- Тестер для измерения сопротивления.
Ошибка 59.F0 сопровождается соответствующей надписью на дисплее принтера HP M377dw. Причин у поломки может быть много, некоторые из них мы уже упомянули выше.
Шаг №1. Если аппарат ни на что не реагирует, приступайте к разборке корпуса принтера, чтобы вынуть узел переноса для диагностики.
Начните монтаж двух параллельно расположенных шурупов, которые фиксируют правую крышку корпуса, если смотреть на устройство с лицевой стороны.
Затем аккуратно снимите крышку, вынув ее из защелок.
Шаг №2. Подденьте два фиксатора узла переноса со стороны блока питания с помощью монтажного пинцета.
Достаньте эти фиксаторы из корпуса принтера.
Шаг №3. Снимите крышку контактов и разъедините провода ленты переноса.
Шаг №4. Открутите два винта как показано на скриншоте.
Шаг №5. Достаньте узел переноса, предварительно не забудьте вынуть лазерные картриджи.
Шаг №6. Снимите узел очистки.
Шаг №7. Открутите металлическую пластину, чтобы снять ленту.
Шаг №8. Снимите ленту переноса, аккуратно соберите натяжители, а также все вспомогательные детали привода.
Проверьте целостность ленты. На ней должны отсутствовать механические повреждения.
Шаг №9. Соберите узел переноса без установки ленты, чтобы провести диагностику детали.
Верните натяжитель, поставьте на место ось привода переключения, боковую пластину и шестерню. Все механизмы должны вращаться без сопротивления и постороннего скрипа.
Черный перенос должен быть зафиксирован, а цветные – подключаться по мере необходимости.
Шаг №10. Проверьте работоспособность микрика:
- переведите цветной перенос на верхнее значение прокручиванием привода и фиксацией соленоида;
- проверьте сопротивление с помощью тестера на выходах выключателя;
- если будет установлено сопротивление (40-50 Ом), значит, контакты микрика окислены и скорее всего аппарат выдает ошибку 59.F0 именно по этой причине.
Шаг №11. Зачистите контакты микрика и обработайте их токопроводящей смазкой, а затем установите деталь обратно. Будьте аккуратны, переключатель очень маленький. Проблема состоит в том, чтобы вынуть рычажок с контактами, не повредив всю конструкцию.
Шаг №12. Защелкните рычажок в корпус и проверьте сопротивление тестером. Идеальное значение – 0 Ом. Вставьте деталь на место.
Шаг №13. Соберите узел переноса и корпус принтера в обратном порядке.
ВНИМАНИЕ! Переключатели блоков отведения проявки картриджей требуется установить так, чтобы полоски на движимых и недвижимых деталях совпадали.
Не предусмотрели данный момент? Аппарат начнет печатать пустыми листами!
Шаг №14. Включите принтер HP LaserJet M377dw. Если причина ошибки 59.F0 была установлена верно, тогда печатающее устройство возобновит рабочий процесс.
В нашем случае инициализация прошла успешно. Проблема устранена!
Видео: восстановление работоспособности принтера HP M377dw
Принтер или МФУ HP CLJ Pro M377 / M452 / M477 и другие модели выдают ошибку 59.F0 или 59.C0 выкл. и вкл. Устройство. Давайте разберемся в проблеме. Данная ошибка возникает после определенного пробега устройства. Ошибки в датчиках или по другому в концевиках. Ошибка 59.F0 означает что неисправна лента переноса, но если лента не прошла свой ресурс заявленным производителем, то какой смысл ее менять, да и к тому же это не дешевое удовольствие.
Что делать с ошибкой 59.C0 и 59.F0
Разберем в чем неисправность ошибки, в ленте переноса изображения есть микрик, в котором со временем окисляется контакт и мозги устройства сигнализируют ошибку, не дающую дальнейшей работы на оборудовании.
Что можно сделать в данной ситуации, самое простое заменить ленту, второе очистка микрика от окислов. Чтобы до него добраться сначала надо разобрать принтер и извлечь ленту переноса. Далее становится труднее, так как повредив перенос изображения, вы автоматически попадаете на замену ее. Сам датчик не разбирается легко, концевик можно извлечь с помощью иголок не повредив его крепление. Контакты нужно очистить и привезти в порядок. Мультиметр должен показывать сопротивление не больше одного ома. Чтоб сэкономить время и деньги вы всегда можете обратиться к нам по ремонту принтеров.
Замена ленты переноса или профилактика аппарата
При разборке узла переноса нужно быть очень внимательным, так как повредив узел уже нельзя будет добиться идеальной печати документов. По работе мастер извлекает ленту переноса, разбирает ее полностью, проводит профилактику, затем добирается до виновника ошибки. Так как к нам очень много заходит аппаратов с этими ошибками, у нас есть инструмент который легко извлекает ножку микрика из датчика.
Провести ремонт в нашем сервисе довольно просто, создав заявку или обратившись по другим контактам. Занимает по времени от одного до двух дней в зависимости от загруженности инженеров. Насколько долго это прослужит, прослужит до конца ресурса ленты переноса.
Перейти к контенту
- Sign up
- Sign in
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 59.F0 M477fnw
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
02-21-2019
10:32 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
74
17
70,188
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
Was this reply helpful?
Yes
No
Valsimot
8,843
1,624
1,009
70,440
Level 13
02-22-2019
01:09 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
On M477 series the 59.F0 error is caused by a defective transfer belt.
Was this reply helpful?
Yes
No
02-22-2019
01:15 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,218
Level 6
08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
8 people found this reply helpful
Was this reply helpful?
Yes
No
08-05-2019
06:20 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,189
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
08-06-2019
06:02 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
Yes
No
-
- 1
- 2
- 3
-
Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
- Sign up
- Sign in
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 59.F0 M477fnw
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
02-21-2019
10:32 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Product: Color Laserjet MFP M477fnw
Operating System: Microsoft Windows 10 (64-bit)
Sorted through others with this error message, but didn’t see anything conclusive. According to the service manual the 59.F0 error says to replaced the Drum Assembly Motor which we did, but we are still experiencing the same problem. Sometimes you can power cycle and get a few print jobs before the error comes up again. As mentioned we have replaced the drum assembly motor, reseated the transfer unit and updated the firmware. The service manual gives no other part to try for this specific error.
1 ACCEPTED SOLUTION
AlS77
268
74
17
70,188
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
25 REPLIES 25
Was this reply helpful?
Yes
No
Valsimot
8,843
1,624
1,009
70,440
Level 13
02-22-2019
01:09 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
On M477 series the 59.F0 error is caused by a defective transfer belt.
Was this reply helpful?
Yes
No
02-22-2019
01:15 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
From what I’ve read other places, your solution seems the most plausible. If we opt for the transfer belt (as opposed to replacing the unit), I will let you know how it turns out. Thanks.
Was this reply helpful?
Yes
No
03-14-2019
03:40 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hi Friend,
Did you solve your printer problem after change IBT? I have M377 model, came with the same code, 59.F0. After we changed the Drum motor, still shows the same error message.
Was this reply helpful?
Yes
No
03-15-2019
06:05 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Our client has not opted yet for the repair so I don’t know yet. If they do the repair, I will post the results.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,218
Level 6
08-04-2019
03:51 AM
— edited
02-19-2020
09:17 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
The 59.F0 error is typically the result of a small sensor switch inside the ITB (Intermediate Transfer Belt) assembly that is not working correctly. It will have variable amounts of resistance as it is activated during the course of operation and causes the error. It’s supposed to detect and report to the controller when the plates are moved into position to press the belt into contact for the toner cartridge drums for color printing. HP came out with a new version of firmware for the DC Controller board to ignore this shortly after I brought it to HP’s attention awhile ago. The previous fix was to replace the ITB assy., which worked most of the time, but the firmware update should be tried first as it is quick and simple and we’ve had great success with it so far.
Here’s the link for it:
https://www.dropbox.com/sh/liy40fjbmbfqhmj/AAAHQOsA-2Ap-upz-oG1nA_Fa?dl=0
8 people found this reply helpful
Was this reply helpful?
Yes
No
08-05-2019
06:20 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Hello Jason, Sorry for such a late reply. I just found out that the client replaced the transfer belt. It did not fix the problem. Another post said the firmware which was already done. The client ended up replacing the unit.
Was this reply helpful?
Yes
No
AlS77
268
74
17
70,190
Level 6
08-05-2019
07:23 PM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
It sounds like they updated the formatter firmware, not the DC Controller firmware. There are two different firmware that can be updated. Most everyone updates the formatter firmware which is publicly available from HP, but the DC Controller firmware (which is the link I supplied) will fix the 59 error and is not normally publicly available. You should keep this for future issues that you may run into.
7 people found this reply helpful
Was this reply helpful?
Yes
No
08-06-2019
06:02 AM
HP Recommended
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Flag Post
Yes, you are right. It was the formatter firmware and not the DC Controller Firmware that was updated. Thank you for the distinction. I appreciate the info. Too bad HP doesn’t make that info more public. It would go a long way for customer relations and keep people from switching to a different brand. Thanks again.
1 person found this reply helpful
Was this reply helpful?
Yes
No
-
- 1
- 2
- 3
-
Next
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on «Flag Post».
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
-
English
Open Menu
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href=»https://www8.hp.com/us/en/terms-of-use.html» class=»udrlinesmall»>Terms of Use</a> and <a href=»/t5/custom/page/page-id/hp.rulespage» class=»udrlinesmall»> Rules of Participation</a>.
Do you have an HP Color LaserJet MFP M477 series printer? Is your printer displaying 59.F0 error on its touchscreen display? Online research indicates that this error message can indicate that your printer has experienced a hardware malfunction. However, sometimes, this error can be resolved by upgrading the printer’s firmware. Hewlett Packard makes a Mac application named HP Firmware Updater. However, this application can’t communicate with the printer when it is displaying this error message. Here are instructions that I received from HP that include alternate ways to install a firmware update.
To get the best support for your printer, please contact HP support or 1-800 334 5144. If you follow these instructions you do so at your own risk. Failing to install firmware properly on a device can leave that device completely inoperable.
I had a productive chat session with Rakesh of HP support. He sent me instructions for installing new firmware into my MFP m477fdn. He also sent me the current firmware for my HP MFP m477fdn printer. Please contact HP support to get the most current firmware file for your specific printer model. I put my firmware (DCCV1_51.prn) onto a USB flash drive formatted as a FAT32 drive. I connected the flash drive to the printer and followed the instructions to install the firmware into the printer. The method is a bit counter-intuitive, but follow the instructions and be patient. I waited for about 2 minutes after loading the firmware file. The printer sat idle during this time and displayed no messages that it was doing anything. Then the printer restarted, as the instructions indicated it would. The printer started up normally and displayed its Ready screen. The 59.0F error was resolved. I was then able to print a configuration report which listed the correct firmware version, Controller Number 15101. I then tested printing from my Mac. It all worked beautifully. If your printer continues to display the 59.0F error message then please contact HP support to find an HP authorized service provider in your area.
Принтер или МФУ HP CLJ Pro M377 / M452 / M477 и другие модели выдают ошибку 59.F0 или 59.C0 выкл. и вкл. Устройство. Давайте разберемся в проблеме. Данная ошибка возникает после определенного пробега устройства. Ошибки в датчиках или по другому в концевиках. Ошибка 59.F0 означает что неисправна лента переноса, но если лента не прошла свой ресурс заявленным производителем, то какой смысл ее менять, да и к тому же это не дешевое удовольствие.
Разберем в чем неисправность ошибки, в ленте переноса изображения есть микрик, в котором со временем окисляется контакт и мозги устройства сигнализируют ошибку, не дающую дальнейшей работы на оборудовании.
Что можно сделать в данной ситуации, самое простое заменить ленту, второе очистка микрика от окислов. Чтобы до него добраться сначала надо разобрать принтер и извлечь ленту переноса. Далее становится труднее, так как повредив перенос изображения, вы автоматически попадаете на замену ее. Сам датчик не разбирается легко, концевик можно извлечь с помощью иголок не повредив его крепление. Контакты нужно очистить и привезти в порядок. Мультиметр должен показывать сопротивление не больше одного ома. Чтоб сэкономить время и деньги вы всегда можете обратиться к нам по ремонту принтеров.
Замена ленты переноса или профилактика аппарата
При разборке узла переноса нужно быть очень внимательным, так как повредив узел уже нельзя будет добиться идеальной печати документов. По работе мастер извлекает ленту переноса, разбирает ее полностью, проводит профилактику, затем добирается до виновника ошибки. Так как к нам очень много заходит аппаратов с этими ошибками, у нас есть инструмент который легко извлекает ножку микрика из датчика.
Провести ремонт в нашем сервисе довольно просто, создав заявку или обратившись по другим контактам. Занимает по времени от одного до двух дней в зависимости от загруженности инженеров. Насколько долго это прослужит, прослужит до конца ресурса ленты переноса.
Принтер или МФУ HP CLJ Pro M377 / M452 / M477 и другие модели выдают ошибку 59.F0 или 59.C0 выкл. и вкл. Устройство. Давайте разберемся в проблеме. Данная ошибка возникает после определенного пробега устройства. Ошибки в датчиках или по другому в концевиках. Ошибка 59.F0 означает что неисправна лента переноса, но если лента не прошла свой ресурс заявленным производителем, то какой смысл ее менять, да и к тому же это не дешевое удовольствие.
Что делать с ошибкой 59.C0 и 59.F0
Разберем в чем неисправность ошибки, в ленте переноса изображения есть микрик, в котором со временем окисляется контакт и мозги устройства сигнализируют ошибку, не дающую дальнейшей работы на оборудовании.
Что можно сделать в данной ситуации, самое простое заменить ленту, второе очистка микрика от окислов. Чтобы до него добраться сначала надо разобрать принтер и извлечь ленту переноса. Далее становится труднее, так как повредив перенос изображения, вы автоматически попадаете на замену ее. Сам датчик не разбирается легко, концевик можно извлечь с помощью иголок не повредив его крепление. Контакты нужно очистить и привезти в порядок. Мультиметр должен показывать сопротивление не больше одного ома. Чтоб сэкономить время и деньги вы всегда можете обратиться к нам по ремонту принтеров.
Замена ленты переноса или профилактика аппарата
При разборке узла переноса нужно быть очень внимательным, так как повредив узел уже нельзя будет добиться идеальной печати документов. По работе мастер извлекает ленту переноса, разбирает ее полностью, проводит профилактику, затем добирается до виновника ошибки. Так как к нам очень много заходит аппаратов с этими ошибками, у нас есть инструмент который легко извлекает ножку микрика из датчика.
Провести ремонт в нашем сервисе довольно просто, создав заявку или обратившись по другим контактам. Занимает по времени от одного до двух дней в зависимости от загруженности инженеров. Насколько долго это прослужит, прослужит до конца ресурса ленты переноса.